Catrin Stuart Home & Interiors’ Privacy Policy

October 2022

Our contact details

Name: Catrin Stuart 

Address:7 Higher Lane, Langland, SA3 4NS 

Phone Number: 07595 312090

E-mail: hello@catrinstuartinteriors.co.uk

www.catrinstuartinteriors.co.uk

The type of personal information we collect

We currently collect and process the following information:

·      Title, Name, address, phone number and email address

·      Transaction and billing data for invoicing purposes

·      Web site user statistics 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·      To provide an interiors service 

·      To provide updated newsletters and blogs

·      To provide marketing & communication data and stats

We use the information that you have given us in order to provide useful information to our clients

We may share this information with other Professional services e.g builders, carpenters etc. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@catrinstuartinteriors.co.uk

(b) We have a legitimate interest.

How we store your personal information

Your information is securely stored. 

We keep personal data for as long as necessary to fulfil the purposes we collected it for, including for purposes of satisfying any legal, accounting or reporting for up to 6 years as is the legal requirement. All personal information is stored securely. We will then dispose of your information safely by shredding any paper copies and electronic data will be securely deleted using relevant software. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@catrinstuartinteriors.co.uk if you wish to make a request.

We can collect your personal data based on the following lawful basis;

(a) Consent: You have given clear consent for us to process your personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract.

(c) Legal obligation: the processing is necessary for you to comply with the law.

(d) Legitimate interests: the processing is necessary for your legitimate interests or unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

How to complain

If you believe we have not handled your personal data in accordance with data protection legislation, please raise your concern with us first. We are committed to reviewing and responding to your complaint.
Contact us by: 
Email: hello@catrinstuartinteriors.co.uk
Post: 7 Higher Lane, Swansea, SA3 4NS or
Phoning us on 07595 312090.

We will acknowledge your complaint within 30 days and provide a full response, following our investigation, without undue delay.

If you are dissatisfied with our response, you may refer your complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection supervisory authority:
Website: www.ico.org.uk 
Telephone: 0303 123 1113 
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF 

You may contact the ICO at any time, but we encourage you to contact us first as many concerns can be resolved quickly and informally.